What a beautiful theatre. Even the ceiling is completely decorated. It is also huge in comparison to some of the other theatres in town. I sat in the balcony, near the back (cheapest seats!) and I had no problem seeing or hearing anything. I even noticed that there were bathrooms right off the seating area in the balcony (how convenient). However, the biggest problem was the common area was too small to accommodate everyone at intermission. We were literally squished in like sardines. They also only had a small stand selling souvenirs, not like the larger 'store' that they have at most places. They have a coat check and even check parcels for free, which was convenient as the theatre is located right across the street from the Eaton Centre. The only thing I found odd is the whole 'lottery' ticket system that they use for 25 tickets for each show. Show up at a certain time, get a wrist band, and if your name is pulled you can buy up to two tickets, cash only, for that days performance for a cheap price. Bizarre....especially since I was trying to buy tickets for a show that I was told was 'sold out'....but not really.....