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| - This review is about my experience with PAM, the front desk person at KING'S ROW RV PARK. I did not stay at this RV park, so I cannot speak to the amenities, but I can tell you that just by taking a visual assessment - it certainly looks run down and neglected for sure. But, this was okay for me, because I was just looking to put my RV in their storage lot for a month.
Now, I am new to RVing and I pray that this is not a prelude of what's to come because I cannot take the stress and aggravation of dealing with morons. Nor do I have the time and energy to micromanage someone as inept as PAM. As it was, I called not once, but twice, in order to be clear about what was required in order for me to place my RV in their storage lot. (My RV was recently purchased in another state and does not yet have license plates, but I DO have all the DMV paperwork showing that the title, registration, insurance, and license plates have indeed been paid for.) PAM told me that if all my papers were in order and that my rig passed their visual inspection (no broken windows, leaks, etc.) that it should be fine. I made sure that there was not a problem with taking my rig in and out of storage during the month and PAM said as long as it was during office hours that it would not be an issue. I told PAM that I would be coming in that afternoon so PAM was expecting me....however, after driving the 30 miles to their location, turns out that the owner needed to be the one to visually inspect my rig and that an employee needed to guide me in to the tight space that was available in their storage lot. That would not have been a problem, but PAM, not able to think 2 steps ahead, failed to make sure that the owner knew I was coming and that an employee, be at least a phone call away, in order to assist me with the parking.
So, I basically drove all the way over there and was not able to put my RV in storage due to PAM's incompetence. And what was PAM's suggestion? That I should come back the next day - sorry PAM, but I work and I can't just come on back tomorrow. Why do you think I was doing this on a Sunday? Not to mention, that coming back after work on a Monday would have put me in the middle of the worst traffic of the day and during the hottest time of the day. And then, some ignorant (because he had no idea of what had proceeded my arrival) customer that was in the office while I was there, told PAM if he had a business that he would hire her - well good luck with that sir and I have a great name for your new venture, you should call it "Dumb and Dumber"!!
Anyway, PAM keeps telling me that she's bending over backwards for me, and doesn't seem to be able to understand why I am so upset. Did PAM really think she was helping me by not having coordinated my arrival with the persons necessary to do the visual inspection and help with parking? Oh wait, was it by wasting my precious time and costly gas? Or, was it by having me need to come back a second time?
Listen, do yourself a favor - if you call this place and PAM answers the phone, either hang up or ask to speak to anyone else! And, if you have the poor misfortune of arriving when PAM is the only one manning the office, then I strongly suggest saving the aggravation and going anywhere else - and you can thank me later!
The good news is that you have a multitude of other choices in the surrounding area, so there is really no need to even bother with this place to begin with. Lord knows, I wish I hadn't.
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