When my husband and I got stuck on refinishing our own front door I called Dov, expecting to leave a message (it was a Sunday afternoon) and get a call back during normal business hours. Not only did he answer but was beyond generous with his time, explaining to us how to get our project back on track and encouraging us to keep at it. Later he came out to give a quote (I wasn't 100% sold on taking another crack at our door) and gave us even more tips. He was super responsive and I could tell that he was looking out for our wallet and best interests. I would not hesitate to contact Dov for your door needs!