After many disappointing highlighting or coloring experiences in the past I gave it up completely and let my natural hair grow out..Sometimes in summer I'd get some little blonde highlights from the sun and this fall I really wanted a little pop to my hair with that same effect but didn't think it was possible. My friend told me about billie and her incredible balayage technique that highlights your hair in the most absolute natural looking way. Billie listened to my stories from the past, my wishes for my hair now and knew exactly where I was coming from. I was beyond thrilled with the result and would highly recommend Billie to ANYone looking for a superior hair coloring experience and incredible results.