I was just here with my children and let me say I do not go to McDonalds because i dont like the quality of food and i know Wendys for being fast food to me is just a little better. However if i can get better customer service i would rather give my money to them workers who know how to show respect and a manager who knows how to set an example for her team. I was just at this Wendys at 2pm with my children and its very sad that my kids had to witness these workers being so rude and unprofessional and witness the manger cussing me out and flipping me off. All over them forgetting to give me my small frosty for my daughter. That was the reason i went and the person running the drive thru was just giving me a dirty look and asking me to move out of the way when she had not completed my order. Then another girl wants to just be all up in the mix as well and get in on whatever action she thought she had. I would have been more than happy to pay for the ITEM your employees forgot to ring up if it wasn't for their nasty attitudes. I would say you need to hire people that love customers not rude individuals who are just looking for a paycheck at some point people need to love their job and helping others in order to work face to face with customers on a daily basis.
Let me say I will never go back to this Wendy's again an believe that one rude experience will keep a lot of people away and i will be happy to share with my family and friends the experience i had at this location due to this manager who on her time runs this store in a very poor way. I am a manager myself and would never address a concern this way my cursing at my customer. It would be in Wendy's best judgement to hire clean house and hire some people who are friendly and upbeat and are excited just to have a job and know how to give respect to get respect..
Again my children had to witness this and now they surely are aware of the language that i try to prohibit them hearing.. Thank you Wendy's now my kids know the foul words i didnt need them to know.