I come here often to get my nails and toes done and I always leave the salon happy. I never have any problems with their service. They are very friendly.
Whenever I get a pedi, they ask if I want to turn on the chair massage and when I tell them to be gentle on a certain spot, they listen. They also take my coat for me and hang it up and when the pedi is done they put my socks on for me, and tie my shoes for me. Simple cute things like that.
When I get my nails done I am very particular with the shape and size and how the nail polish is put on. If it's not shaped the way you want, you as a customer should tell them to redo it or let them know you're not happy with it and they will gladly redo it or reapply the nail polish.
Finally when I'm done, they get my coat and put it on for me. I also never feel rushed when I'm there. I feel like they take their time on me. The person I usually get is STEVEN so maybe you should ask for him because I always like him! He's one of my faves.