Both times I came, SHE DID NOT CUT MY NAILS STRAIGHT. First time, two of my nails were slanted. 2nd time, as you can see in the picture, my toe nails are not even. My fingernails look HORRIBLE. She tried to "smooth it out" my nails with the drill thingie and she didn't smooth it out at all. I don't think it'd be fair to show a picture since I've started peeling off some of the nail polish myself but on day 2, the polish was already chipping (no I haven't been cleaning or anything to cause the polish to chip) She did not file my nails down correctly and my nails just look so bad.