| rev:text
| - I attended a private party here a few months ago. I waited to post a review so as not to upset the organizer of the party.
I have a number of dietary restrictions due to chronic conditions and allergies. I am not accustomed to having these restrictions met, and I don't expect them to be met either. If a restaurant can't accomodate me, that's cool; I just don't eat there. I don't like to make a big fuss or cause problems for the kitchen staff, so I always call ahead to see what's possible before visiting a new restaurant. I would like to emphasize again that I understand the risks of dining out with allergies, and I also appreciate that I take a risk every time I do. I would also like to emphasize that I understand that I am probably a huge pain in the ass to cook for, so I don't expect that every restaurant will be able to do so. But I always call ahead and check, so as not to cause undue stress or inconvenience for the kitchen staff or for my fellow diners. And I would never go to a resaturant if they said that I couldn't be accomodated expecting accomodations.
Because this was a private function, I contacted the organizer with my concerns, who contacted the staff at Enoteca Sociale a few weeks in advance. The organizer told me that the staff assured her that it would be fine.
When we arrived and were seated, the waiter asked who had the dietary restrictions. He then went over the information that I had emailed, double checking that they had everything correct. I felt pretty optimistic that he was so on top of it. He then assured me "Don't worry, you're gonna have lots to eat".
"Lots to eat" turned out to be a teeny salad, a small plate of very basic pasta with tomatoes and garlic (the kind I make at home when I am drunk), and a shot glass of grape sorbet. Keep in mind that the other members of the party were enjoying a 3-hour, 10 course meal. I paid the same price as they did, and got 3 miserable courses.
I don't understand why, for example, the kitchen could not have put aside a pile of greens for me before dumping a pile of chicken legs on top for the rest of the party. Or why it wasn't possible to put some of the olives and preserves from the appetizer tray on another plate that wasn't covered in nuts.
Again, I would like to emphasize that I didn't show up and tell the kitchen my concerns the night of, they knew weeks in advance. And if it was impossible to accomodate, they should have been upfront about that, and I would have just met up with my friends before or after for drinks instead, no harm done. I don't expect to be accomodated everywhere, but if you say you can do it, do it properly.
I didn't make a stink the night of, because it wasn't my party, and I didn't want to ruin the evening. The company and conversation were really lovely, so the evening wasn't a bust.
Enoteca Sociale needs to be upfront about what they can and can't do. This was terrible customer service. I won't be going back, or recommending this restaurant to others.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)