The best customer service you will get when it comes to purchasing shoes, no question. Informative, patient, thorough, and friendly. It started with them having me get on the treadmill to analyze my gait. After it was all said and done, I ended up trying out at least 5 or 6 different pairs of shoes. I got to try each shoe on the treadmill to see exactly how well it fit and felt. After going on my first run with them today, no doubt got the right pair. Believe the yelp hype!