I've had pretty good experiences at this Joann's though I think the one on Indian School is bigger. Most of my experiences with the staff have been good though sometimes it's hard to find someone to help you. The line to get fabric cut is always long, but once you get to the front the ladies are nice.
The only real issue I've had was with classes. The class I signed up for was cancelled and instead of doing a refund automatically (they had my credit card information) or transferring my credit to another Joann store, I was forced to go into the store and get the refund.