Booked my sons 5th birthday party here for 10am on a recent Saturday morning. The party was great and the kids loved it. However when it came time to the pizza and cake portion there was no pizza because the deliver driver had gotten into and accident and the pizza and was destroyed. We were told this after 10 minutes the room was full of hungry children and adults waiting to eat. So we decided not to get the pizza at all because they told us it would be another 10-15 minutes to make pizzas, WTF? The original ones were ordered and picked up?? We declined. However just as we are serving the cake to the children a guy comes in with two hot fresh pizzas, and 10-15 minutes after we declined them. We had already decided against the pizza so we told them so. However the kids had seen the pizza and one or two wanted it. Badly handled situation and that's why I have to give 2 stars otherwise it would be 4. I look forward to go back to this place with my family for a fun afternoon to play in the arcade. It looks very nice and they gave that new Star Wars game.