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  • I had to take away the 5th star. Reasons: 1) the giant potato chunk incident. I got potato salad with chunks larger than a golf ball, that is way too large. Raw in the center. Lack of consistency in preparation in a chain store violates my expectations. 2) no more soda water dispensing. You used to get bubbles in ordinary water, now only flat water from the lemonade dispenser is available. 3) grumpy management. The rank and file employees all smile and seem generally cheerful. On multiple occasions I observed frowning, grimacing, and public berating of employees. I don't want to eat somewhere when the people in charge don't look happy to be there. "Why do the managers always look so pissed off here? This would never be allowed at Disney" - my lunch date. Came in a few days later and everybody looked much happier. I really enjoy the soups here as much as the sandwiches, you should make sure you try plenty of both. The cream based soups are very very rich.
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