Pros: Friendly staff. Decent prices for "gourmet" donuts.
Cons: It didn't really seem "gourmet". The selection was lacking as only half the display even had food showcased. The lighting was terrible, we had to get right up on the glass to even read the descriptions or see the donuts. Our to-go donut lost half its frosting stuck to the bag. Finally, it was undercooked.
Things to consider though- we went later in the day (4-5pm) so maybe their supply was dwindling. We did to-go so maybe the frosting wouldn't have separated so easily if eaten right away or on a plate.