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  • What brought us to Middleburg Heights?? Well, buying Fatheads beer from a store 5 days ago which turned out to be old and skunky. I've got to say, this place is an A+ for customer service. We ended up commenting on Facebook that the beer wasn't so good. Immediately, the company told us to bring in whats left of the 6 pack and would swap out for a fresh new pack of beer - Thats great!! But it didn't end there. We drove the 40 minutes to the warehouse/brewery. I knew that this place didn't have a full menu and isn't a "restaurant" but did have some bar food. We were planning on having dinner while we were here. Walking in, immediately I though it was awesome to have an open floor concept, warehouse feel where you can see the every barrel, and all the steel fermenting tanks (I think... you know, cool beer making stuff). What a great way to have the brewery experience by tasting great beer and have the workers behind you tending to the beer. The pizza was delicious. The brownie sunday, was absolutely amazing. Hit the spot. And goes well with beer!! Ok, maybe not... But dinner was great. Meanwhile, the group of people who appeared to be workers, drinking in the corner of the seating area, pull out corn hole (yard game) and start playing that right in front of the tanks. This place seems like an awesome place to work and have fun! Anyway, back to the customer service... Our bill came with a generous discount for having purchased old beer, along with our fresh new 6 pack of beer. Staff was very apologetic about the old beer. This place has brew tours on Saturdays for $5, which includes a souvenir glass and money spent goes to charity. We will definitely be back with friends. Great beer, fantastic customer service, delicious food, and a cool warehouse atmosphere.
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