Neat freaks be warned - this place will send you into a panic attack! Having said that, the organized chaos of Europe Bound is, in my opinion, part of it's charm. I actually ended up here serendipitously, after realizing MEC closes at 7pm during the week (I'll never understand retailers that do this - EB is open until 8pm). I found the staff quite helpful and very willing to make educated recommendations based on specific travel needs. And they have a wide range of brands to choose from. Was it the best customer service experience ever? No. But far from the worst. And with a little digging, there are bargains abound!