After experiencing some customer service issues surrounding my warranty repair, I was promptly contacted by Joseph Ryan, one of the company's client care specialists. He was thorough in making sure that my repair was performed without delay and followed up with me several times to ensure that the repair and product were to my satisfaction - which they were. I really appreciated the personalized touch this company extends to rectify any issues experienced by its customers, and would recommend 3 Day Blinds to a friend.