I am commenting on the super Bi-lo in Matthews on Fincher Farm lane. The managers and sales staff are quite friendly and do go out of their way to assist you. They recently overcharged me on an item that was still advertised as buy one get one free but they made good and refunded all the money plus I got to keep the item. Can't complain about that. I wish they did offer more gourmet items as Harris Teeter does but I like the shopping experience there and they do have good deals on lots of items that I buy frequently. That is why I keep going back.