For the price of the mani/pedi, I was expecting spectacular. I paid $74 for both, which is more than I have ever paid anywhere outside of a high end spa. I would have been fine with that if the pedicure was worth it. The basic, at that price does not include lotion. Yes, you read that right. The girl who did my nails was very kind and very good but when she looked over her shoulder before whispering "I'm going to put lotion on you, it doesn't come with the basic pedicure", I was shocked. She hastily put a little lotion on each of my legs and I felt bad for her. Another woman did my manicure, where she started to massage my hand/forearm which is always a great part of getting your nails done. She only did one hand and seemed to stop herself (perhaps having remembered I only requested a base manicure as well). I won't be coming back here, even if the staff were great along with the quality of the polish. The price point is outrageous for the guidelines set by management. So bizarre.