Every time I'm in Madison, I stay at the Radisson and eat at Twist. I stood at the counter for 10-15 minutes while being ignored by 2 staff. I'm extremely upset by this as the restaurant had 1 table of customers, and I even understand if they are busy preparing for something, but atleast acknowledge me and let me know you're busy. I'm not sure I will spend any money here in the future which is sad. I stay for a week at a time and always order from twist because it makes my stay easier.