Service: 1 star.
Food: 3 stars.
I have eaten at sauce a few times. It is never my first choice, but I do have a couple friends that love this place. It's boring to me. Their pizza is mediocre.
The service however has been awful the last two times.
The last time, I ordered takeout for a friend and I literally was standing there for 10 minutes before someone helped me. The employees looked like chickens running around with their heads cut off. They were only helping the dine-in customers. Several people looked me straight in the face and continued to ignore me. Finally someone asked "have you been helped?" I said no, and they proceeded to not help me for another 5 minutes.