I recently stopped by Micro-Boutique after a good 5 years since my last visit. I must say - the place hasn't changed one bit. It still has the same horrible service. Like when I bought my first iPod 5 years ago, this visit still met the same slow service. I stood around at the cash - all the while the rest of the store was pretty empty - waiting for someone to acknowledge me... I'd say it took about 10 minutes before someone so graciously accepted to take my money and let me be on my way...
When I asked for a 4GB stick of RAM, besides the fact that they were misinformed on what kind my computer required, they went on to tell me that it costs "$130, but I'll sell it to you for $115" - my, what a great deal this must be one might think - well, think again. That same, identical RAM could be bought online for around $45. Essentially, their markup was more than 50%!
These are among the reasons I haven't gone back in 5 years and the only reason I went this time was for convenience as it's close to my house, but clearly... nothing has changed since.