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  • Updating from my original review....the manager contacted me, apologizing for the bad experience and asked that I come out for another car wash on them. This time the experience was much better and my car was thoroughly cleaned. I appreciate the good customer service! ***original post...I got the Big Kahuna wash and for such an expensive car wash I would expect added detail...but that's not what I received. The car wasn't dried properly so there are water spots all over. There are several areas of the car that didn't get cleaned from the drive through car portion and wasn't followed up in the external cleaning by the guy and gal workers. There were areas on the inside that weren't wiped down. I had to ask the workers to vacuum an area because there were still crumbs on the carpet. There were still finger prints from the kids on the back windows. No attention to detail which is very disappointing. I think they need a manager out there to evaluate the car before the keys are given back to the owner.
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