I come here a lot for smoothies, but have never tried the food here, so we decided today was the day that we'd try one of their wraps...boy what a mistake that was. I ordered 2 smoothies and a Jamaican jerk wrap. The smoothies came out about 5 min after I ordered them, at which point I sat down and figured the food would take a while longer to make...
20 min later and they still haven't called my name, and I started noticing customers that ordered after us being called up to get their food orders, which was not a good sign. I went up to the counter to ask about my order and when the employee saw my receipt, she had a confused look upon her face and rushed to the back to check the order screen. She never came back and appeared to be rushing to make my order. Then another employee approaches the counter to see what was wrong and acknowledged that I had been waiting a while. I told her I had been waiting 20 min and still didn't have my order. I asked her for a refund if my wrap hadn't been made yet, since we had to get back to work, and she immediately took 7 bucks and some change out of the register and handed it to me.
Long story short, we waited 20 min and had to go back to work with no food in hand. This place is great for smoothies but I would recommend staying away from the food orders because you'll be waiting a while, if you even get anything at all!