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| - Would be five except its expensive, and also the designers werent thinking about how hard it would be to chase your kids in the multi-level nightmare of slides & climbing apparatus. In addition we had several encounters with rude employees. Read on.
Really cool place to bring the kids on a hot or cool afternoon. That is, if you can find the place. Google maps took us to the wrong location our last visit, and this time it tried to take me the wrong way up a one-way street. If would make life easier on everyone if theyd put directions on their website.
Beware though. If you opt to get a family plan, better make sure you have a husband, wife and kids. The management was yelling at the girl behind the counter because she evidently allowed a non-traditional family to buy a membership. She screamed "husband, wife and kids! Thats it!" If i were gay I doubt Id darken their door.
Not only is this policy offensive (50% of american families are non-traditional families), it was also very unprofessional of the management to yell at the employees in front of customers. I brought a friend from out of town and she opted not to go in. In fact , she said she never wants to go there again.
If this incident hadnt occurred i probably wouldve given them four or even five stars. As it was, I was embarrassed that I brought my friends here.
Not a good way to start the new museum.
In addition one of the older workers on the level with the pretend grocery store was yelling at kids to clean up. Now, im almost 40. I get that its harder to bend over and pick stuff up. But this is a CHILDRENS MUSEUM. IT IS YOUR JOB!!! If you dont like it, and dont like children (she obviously didnt), find another job! Seriously. I read another reviewer said the same thing and it was obviosly the same lady. There were people cleaning up after the kids constantly in every other area so im assuming it IS their job.
I think its probably a little early to be cleaning house of bad employees, but I saw two really bad ones just today. Perhaps the upper management needs to read yelp.
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