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| - I just returned my car, so hopefully I won't be seeing any of those mystery charges other people have complained about. I've rented from this location on multiple occasions, and it's always gone well, but yesterday's rental was the best. U-Haul changed my reservation for a moving van, and I called this location in a panic, hoping to score a van. The staff were friendly and immediately reserved a 12-foot cargo van for me at reasonable time. When I arrived to pick it up, there were several visibly stressed out people who were obviously also moving on Dec 1. The staff were extremely calm, helpful, and professional, even though they were dealing with a room full of people who were on edge.
Although their vans are more expensive than U-Haul's, the service is so much better, friendlier, and straightforward. I recommend them for anyone who has problems with U-Haul.
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