No questions ask about there products, it's amazingly beautiful and smells delicious. But this review speaks for there customer service. It's my first time in this store, we checked in at Harrahs Hotel and this store is located downstairs. As soon as I came in Nicole greeted me, help me choose products to bring back to California and she also showed me other product that I was super impress with like there customized lotion, a scent chosen by me, how cool is that! Also there manager Jordan was so friendly and she even told me what the soaps are made out of and all the good ingredients in them. Now what really empress me was when I flu back to California that night the damn airport confiscated my $50 customized lotion and I begged and I begged the security to keep it, I even cried but my husband just said it's ok will order one online. But I had no idea what scent I chose in the store. So I called customer service (Stephanie) told them my issue and guess what they did everything for me by checking what scent I chose and the best part was they are sending me a new one for free. Now that's what you call customer service. Thank you so much to everyone behind this company. Awesome job!!!!!!!!!