I took my 6yr old Yorkie, Zoey, to get groomed today at Second Home Pet Resort. From the moment arriving at the facility, I was impressed. When we walked in we were greeted with very friendly staff who took their time to answer all of my questions and also gave me more information about their facility. I had noticed that there was a dog behind the desk. and i asked if it was a "resident" dog, as she had a nice comfy bed and blanket and looked to be very comfortable. The staff informed me that the dog was just there for a vacation stay but that she was elderly and very nervous, actually so nervous that she had to be hand fed. I was so impressed at the level of attention and care this dog was receiving. To make the dog more comfortable she was able to stay with the staff and not be left alone. I loved that! This place really cares about your pet! This is such a professional facility. Not to mention it was SO clean. Zoey came out with her tail wagging, smelled amazing, and perfectly groomed exactly the way i had asked. I scheduled her next grooming appointment before I left and I wouldn't hesitate for one second to leave Zoey here next time we go on vacation! Thank you Second Home Pet Resort!