Yeah, it's not the best rental car company out there. I typically rent from Avis or Budget so I wasn't used to going to an off-site when I first landed at LAX. But there was a free shuttle there so it wasn't a problem. The prices were really inexpensive compared to the other car companies during this time so that's what drove me (haha - get the pun? *crickets* OK, moving on) to try it out. I reserved a midsized car and on the rental, it stated Hyundai Elantra or similar and I wasn't too familiar with that car but it was just me and my daughter so I was game for it. When I got the car, I wouldn't categorized it more as an economy car but the trunk space was really big so maybe that's why they bumped it up a grade.
The car itself gave me no problems and I felt that the $50 drop fee when I wanted to return the car to Las Vegas was really reasonable. But let me just tell you, I am glad that I was dropping the car off in Vegas and not picking one up. What the other reviewers are saying about having to wait for a car seemed true. Seems like they couldn't get wash and clean them fast enough to turn around and yes, because the location was off-site and not at the big rental car center, you should allow yourself ample time to return your car if you're flying out. Thanks to the other reviewers who provided that heads up for me so I knew about it ahead of time.
All in all, would I rent from them again? Maybe, if the price is right. But definitely take all the pros and cons into consideration before doing so.