The banh mi here was so good and really packed a kick! Every piece of the sandwich (I got the B9) was delicious and complimented the other elements well.
The food: The meat itself had good flavor and the pickled carrots and jalapenos offered the right amount of salt and spice. The best part: they didn't burn the bread. It was perfectly crisp and not overdone at all.
The atmosphere: bright, clean, and trendy. I loved their decor from the quirky animal paintings to the ingredients sign above the condiments. You can tell they put a lot of thought into their decor.
Customer Service: The cashier was really nice even having to put up with me changing my drink order. She was knowledgeable about the product and very friendly.
Drink: I took off the one star because the thai tea I got was just ok. I wish there was a half star option because I don't think this deserves a full star off but I couldn't justify giving 5. It was good but a little bland and not as sweet as I normally like it. That is a personal preference though so if you don't like sweet, you will probably be okay.