I normally review either outstanding or terrible places and don't review the in the middle places. This place has an opportunity to improve and should try. It's not terrible but it's very mediocre. Wouldn't return. So here is my review:
1. I wonder if the executive chef has tasted the menu lately. I wonder if the GM ever leaves his office. Was expecting authentic great cooking but the place is a factory...in fact that's exactly what it reminded me of, cheesy Cheesecake Factory. We ordered the tomato gin soup and the tortilla soup. The tomato gin soup was good but I am virtually certain the mushrooms came from a can (they were rubbery). The tortilla soup was delicious but why so little? The Bowl had maybe 1/2 cup at best. We ordered the 1/2 BBQ ribs and 1/2 BBQ chicken. In a world of fierce competition for delicious BBQ, it was flat and disappointing. Sauce was flavorless, and the chicken had been made hours or days in advance. Very unimpressive, moreover the ribs were burned and the sauce dried out. I think they are either cooking well in advance and rewarming or it's cooked in a factory somewhere. Finally, with a name like "White Chocolate Grill" we expected a killer desert menu. So ho-hum we skipped. Graham crackers really? Why not just spray whipped cream in a pie plate and drop strawberries in it and call it pie? This is not desert it's childish, insulting and assembly-line. So where is the white chocolate??? Dennys has better desert - much better. And cheaper.
2. Ambience is not much. Very noisy place. Handing out buzzers when you check in soooo cheesy and corporate.
3. Greeters and servers were nice. However, our entree was brought to us literally 30 seconds after our soup. Wrong in any event and especially when we specifically asked for time between courses.
4. What's with the bums rush? :45 from being seated to being served and leaving. Great if you have a plane to catch. Not a date or special event place at all, not with that kind of rush. Again screams factory, move em in move em out. Moooooo!
5. Don't charge restaurant prices for factory assembled Pre-made and reheated food that lacks inspiration and flare.
Other then that, it was great...I highly recommend it for anyone who likes mediocrity at high prices.