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| - This review is not about the food. The food at the Chipotle restaurants are generally the same in quality and taste. I have never had an issue with the taste of the food while being a consumer at this location but I have had terrible service time and time again.
I work close to this location , at a company at Westgate. Myself and fellow co workers come to Chipotle often since there aren't many options in Westgate during the day at lunch time . Well, there is Buffalo Wild Wins, Which Which and Mama Gina's but everything gets really old, really fast. Chipotle has something for everyone , so we go there.
The taste of the food is fine and the portion of food provided is AMAZING if you are a 5 year old child. You order a burrito bowl and or burrito and you get 2 servings of rice , veggies and everything else by default and then when it comes to meat, you get a child portion. When you look confused and or concerned and ask for a little more they respond by asking if you want double meat, which is an extra cost of course. The chicken, steak and other meats are what make the meal. Not cheese, lettuce, hot sauce and beans. Those are used as fillers here. Where else do you go and spend 10 bucks for a burrito with meat in it that would better accommodate a taco?
I did not want to really speak about the customer service since I will not include employee names, although I have them. Often times you leave feeling rushed. If you change your mind, please expect a roll of the eyes. Trust that someone will be upset because you as the customer want to add beans last minute. How DARE you ask for your monies worth!!?
I really wish I did not have to create an account just to write this review but I had to. I have been working near this location and helping jeep them in business since January and I have been wanting to write this and or write corporate forever and just kept saying it fast food, its fine, it will get better.
It unfortunately does not, at least at this location!!!
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