I'm so confused on the bad reviews about customer service! We went in today to just dream and look and immediately were welcomed with friendly faces and asked if they could help. Also, they were pretty busy but still gave me full attention! I was heading out the door and one of the employees suggested I just try a pair on. I thought that was really the cherry on top! I tried on a few pairs and thanked them and was wrapping up when the same lady suggested a different pair she thought I would like- still within the same price range, still the similar style I like- and she was right! I now have the details written down and will be going back.