Walmart prices, Walmart customer service. We are at the Automotive Dept...and the customer service is so poor. Came in to get tires replaced (warranty) and it's been a 2 hour wait to get paperwork "ok'ed" and was told by Rod, the supervisor, that it takes 2 hours to replace 2 tires. My husband happens to be a mechanic too so we know that information is incorrect. And there is only one more vehicle in their bay. We even got a call from Management that my husband was yelling at one of their crew. There was no verification whatsoever of this statement. Management didn't even bother to get the side of our story. Will not be patronizing this business again. Better to pay higher prices and get better customer service.