I was sad when I overheard an employee say he was about to get his first customer complaint. The people that work here are some of the nicest. most polite people I know. I drop in for a soda often and they always smile and greet everyone who walks in the door.
Remember they don't set the rules and if you are mad complain to corporate about CORPORATE! Don't complain about the employees just trying to make a living. This store is clean and the people are nice.