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  • I dislike writing a bad review and generally only review great experiences. However, I feel I need to relate the extremely poor experience I had at this restaurant. I was very much looking forward to finally trying this restaurant as it is located in a park that holds so many of my happy childhood memories. On a whim since it was such a hot and sunny day my husband and I decided it would be a great night to have dinner on a patio and I was able to make a quick reservation via OpenTable. If you do not wish to read the whole review the reasons I encourage you to give this place a miss is due to very poor service, cold and mediocre food, and an unwillingness by staff to make any effort to remedy this. We did wait a fair amount of time once seated for a server to come and take our drink orders. We ordered a bottle of wine and after a fairly long wait the server returned to tell us they were out of our selection. This is not a big deal however admittedly I was disappointed as I was really excited to have this wine. It took a while for us to decide on something else mainly because we were familiar with the other selections on the menu. I think our server took my disappointment and our difficulty in making another selection as us being "snobbish" but this is speculation on my part. Once our drinks were served we waited another long time before our dinner order was taken. Luckily we were in no rush and it was a nice evening. Our appetizer arrived. It was a pork belly lettuce wrap. The lettuce portion was wilted and did not look appetizing. My husband did not eat the lettuce. Otherwise it was okay. The time between when our appetizer was served and our main course was extraordinarily long. We did not see our server during this time and again because we were in no hurry did not mention anything. Just as we were contemplating saying something our meals arrived. I ordered the Lake Brome Duck and my husband the Salmon Filet. Both dishes looked like they had sat under the heat lamp waiting to be picked up for sometime. However, even the heat lamp couldn't keep my food hot. It was luke warm at best. I was so hungry at this point. My husbands dish was not much warmer. The salmon was very dry and over cooked and the mushroom risotto which looked reheated rather than freshly made was an odd choice to accompany the salmon. The duck confit tortellini that I had looked forward to was chewy, cold, and without flavour. We started eating slowly thinking the server would check up on us as is customary. But having waited so long and being so hungry we finished our plates disappointed with every bite. When our server finally returned to take our plates and asked us how it was my husband mentioned the food was cold upon arrival. Our server said to take it up with the chef and walked away. It was rather odd. Then sometime later he returned and placed the bill on our table without asking us if we would care for anything else such as dessert. It was utterly strange and we felt dismissed. When our server returned with a card machine and asked if we were ready my husband, baffled gave a little laugh and said he guessed he didn't want dessert. The server said he asked us and I told him he was mistaken. Through the whole experience we felt the server was very condescending towards us. This is the first time we refused to tip at a restaurant. The type of food and the prices presented on the menu would signify caliber of service and quality. I honestly don't think I've had such a bad experience with both in such a long time. There are many great restaurants in Calgary that serve delicious food and have immaculate service for the same price range as this so don't waste your hard earned dollars here.
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