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http://www.openvoc.eu/poi#funnyReviews
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  • I've been taking my car here for oil changes since I purchased my Toyota in 2010. The staff there are friendly, but that is pretty much the only plus side. They are always so busy, I have gone at various different times of the day and there are cars in the garage, and ones waiting outside - I often keep driving and saying I'll go another time when they aren't as busy, but there never seems to be an optimal time to go. I have gone there and asked how long the wait is and they will tell me 45 minutes and it ends up being over an hour and a half. I was so angry after a service that I had received there. I pulled up in to my driveway one day and my car started making funny noises and was jerking up the small incline. I got out of the car to find oil all over in my driveway. I had a friend come help figure out what was wrong. I was at the Toyota Express Service station the day before. They did not tighten the oil plug, and now I had a missing oil plug and new oil all over my driveway. What a mess! I called the service center to voice my dissatisfaction. They gave me a free oil change for my inconvenience. REALLY?! I had to put all new oil in and purchase a new oil plug. One free oil change did not make up for the hassle their mistake caused. Thank goodness my car didn't have any noticeable damage. I fear that they are so busy and trying to get cars through quickly that they are not attentive to detail. I'll be finding a different place to get my car serviced at.
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