Until this moment, this day, I have yet to have an unappealing experience with jimmy johns but today was the day. First when we walked in they neglected to acknowledge my girlfriends and I with their warm welcomed "HEY!" And to add onto this after we got our sandwiches at the typical fast rate the first bite was far from subpar the bread felt like a brick it was so stale and over toasted. They also neglected to give us our pickle we ordered. However, the worst part by far was when my girlfriend bit into her sandwich she noticed something and after close evaluation I discovered a small amount of mold in the sandwich. I'm very disappointed as this was my favorite sub stop shop.