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| - I have to echo Stella and Karin here. I think the only reason that I haven't moved is because I've been in school and haven't had the time nor energy to do so!
I have had so many issues with this agency that I don't know where to begin. The office manager is spiteful and rude in conversations, the workers they send out to fix things that are broken are subpar (they keep having to send them out because they keep getting broken -- e.g. I've had my shower "fixed" three times now going on four and it still drips, and they treat you like your opinion doesn't matter.
As an example of this, I'll tell you the story of my landscaping. I had a BEAUTIFUL YARD. The operative word is HAD. It had grass, bushes, trees, flowers...so much green it reminded me of the Midwest where I am from. There was an addendum to the lease that said if the water bill is over a certain amount, the landlord will pay the remaining. Instead of trimming back the foliage, the realty agent had people come and rip it ALL out with even some of my trees. The grass became rocks and I was super sad. The company that they hired to do this didn't put down a black barrier before the rocks so I have weeds growing up through the rocks that I have no way of maintaining. The temperature of the house went up significantly and I could never adequately cool the house in summer again (with an old AC unit they refused to replace that would only cool one stretch of the hallway) and my electric bills were ALSO 3,4, and sometimes 500$ a month (at 85-90 degrees! It wasn't even comfortable!).
It then took 2 years for someone to come and seriously look at the overgrown trees which had attracted an infestation of grackles. Instead of trimming the trees, the chopped them down --- the last remaining haven of shade I had left of my house -- and replaced them with skeletal trees, one of which died in the front and the two in back have are mostly bordering on all dead.
So many times I have raced home to allow a worker to come and fix issues and have been blown off and "rescheduled" if by rescheduled I mean without even calling me, then yes...). They pretty much don't care about your time and what you have to sacrifice to be there.
If you're looking into a property here, try and find a better one because I cannot Ben begin to tell you how absolutely appalling this place is or not to mention the ridiculous fees if you are a couple days late with a payment because you thought you already paid it! Go somewhere else!
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