I frequent coffee shops all over the country and this was not a good experience. They offer some really high end, superb coffees and they are clearly experienced in brewing techniques. But my coffee was luke warm at best. Coffee should be hot. Since I ordered the coffee to drink in the shop, part of my cup was poured in a little metal tin which spilled all over me and my table when I tried to refill my cup. Coffee really turned out to be mediocre.
And the guy working there seemed to be pissed off at the world. If you asked him a question, he looked like you were bothering him. Since this is a higher end coffee experience, you'd think someone might take the time to explain the coffees and talk about what they had to offer. I saw some other happier looking people in the back, but this guy needed an attitude adjustment. I was new here. Sorry I didn't understand how things work around there.
And I get that we're in the city, but locking the bathroom seems unnecessary in that space. Certainly makes it a big pain to hang out and work there all day (while ordering more coffee).
I'm local and really wanted a place to hang out right near home. But this is most certainly not that place. It is not surprising at all to me that it is basically empty in the morning during the heart of coffee drinking time. Time to start thinking about the customer experience and making it better. I'm willing to give you another shot. Make this place better.