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  • I feel like this may be a strange place to review. A chain jewelry/charm store in the middle of Walnut Street. More often than not I find myself annoyed with the service on Walnut and the snooty attitudes that employees can carry. I understand that you work at a store where you sell $600 blenders or $200 jeans. But, I have plenty of attitude of my own and if you want to dish out your holier than thou 'tude I'd kindly like to remind you you are indeed working retail most likely on an hourly wage and are probably not the 1%. I am envious of some retail jobs and the discounts that come along with it, but the attitude you can receive in some of these places makes me very happy to buy online. Moving on, the reason why I write this review is for the excellent service I received at Pandora today. I walked in to buy a belated Valentine's day gift from my boyfriend as we both took the day off of work. I was greeted by Harriet, who's name tag said she was the Assistant Manager. She was helpful, taking her time with us, and not at all pushy. She gathered I really only wanted to buy 1 thing, and didn't try and sell me 5 additional charms. I left my bracelet with them to be cleaned and she said she would wrap up a gift the boyfriend had purchased for his mom. We returned an hour later to my clean shiny bracelet and a little bag to store it in. The gift was packed up so nicely in a bag with ribbon. Although we didn't drop a large amount of money in there today. We were treated like VIP's and would have no problem returning to the Shadyside location. Maybe some of the other stores on Walnut should take notice.
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