Oh my gosh Dr. Mundt has got to be the most pleasant person I have ever met! I went in for a consultation to have a small tattoo removed that I had already had 4-5 treatments on at another location. Dr. Mundt took the time to review the important stuff with me but not bore me with all the things I already knew, having had treatments before. She is nice, confident in her work and excited about just about everything. I couldn't help but smile the entire time I was there. She easily convinced me that she was the tattoo removal person for me so I went ahead and did my first treatment immediately following my consultation. The treatment was quick and painless (I opted for the numbing). She bandaged me up and taped the ice pack to me since I had a long drive and wouldn't be able to hold it on myself. The treated area looks great, no blisters and it doesn't hurt at all. Dr. Mundt is fabulous!