The only reason I'm even giving them a one star was because the sales person, Kevin was a good guy. Professional and knew his stuff.
The general manager in Phoenix was a different story. After meeting with the sales person on Friday, my wife and I talked about it and for $17,000 we thought the price was high. On Monday morning I called the office and was told that someone would call me back to cancel my agreement.
Kevin the sales guy called and said his general manager would call me back. He called me and after we spoke for some time he offered to drop the price the two thousand I had requested. I agreed. Before I hung up he said that in order to get the discount I had two agree to two things:
1. To allow my neighbors to view my windows if requested by his sales staff.
2. Second, to write a five start review for his sales person and his company.
After a sleepless night I called and then emailed the company to cancel my order. I just didn't think that writing a review before the work had even started was right. The sales person again emailed me and said that the GM would be in touch. I told him that I preferred a simple email that said the order had been cancelled and that my $1000 deposit would be credited back to my credit card.
Still no word back from the GM. I'm really getting a bad feeling about a company that has so many great reviews, but forces you to write a five star review in order to get a discount.
Think twice before using these guys. Prices are through the roof, and I feel that at least the GM, is a little slimy. I maybe wrong, but so far that's my experience.