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  • This is the closest family restaurant to our house and we want so badly to like it - but after two bad experiences, we're left wondering how many more chances we will give them. Last night we went with our two-year-old son and hoped to have a quick, simple meal. The restaurant was busy with other families but not overly full. Servers passed by us as we stood at the door and the bartender (who we also assume is the owner) waved us to an open table, where we waited to get menus. We ordered two burgers and pasta for the little guy. It took more than 30 minutes to get our meal and my husband's burger was not prepared as described (or having experienced it at other locations). Since this is the second disappointing experience, it was clear to us what is wrong with this restaurant. The kitchen is clearly mismanaged and cannot handle being busy. Food quality is inconsistent, even when ordering a simple burger. Tip: do not order the steak. In addition, it seems to be poorly run as there is no rhyme or reason to how people are seated and served (a table that arrived well after us received their appetizers and we were waiting on our only order). We have had good experiences at other Shoeless Joe's and want badly for this location to thrive on a difficult strip of Eglinton but their kitchen needs to step up. We'll give it one more try but after three strikes, you will be out Shoeless Joe's and we will make the drive to Bayview for other restaurants.
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