I usually am very satisfied with Safelite. My last experience was very poor. I was given a window of 11-3. At 3 pm I called because no one had contacted me to keep me posted. The tech arrived late, I was at work so I went out to meet him. He then called me to let me know that he locked my car, so I had to leave my office again and go unlock my car. Upon completion, my windshield was dirty, my bluetooth equipment was mishandled and my cars interior was covered in leaves and dirt. I was shocked
how bad my car looked. I'd expect this from a low rate budget company, but this was not acceptable.