Took our precious little guy here for a "trial night". We were worried because he's a rescue and he can be a little dog aggressive. But Joyce was wonderful and patient (with us because he didn't need it). But she understood that we are nervous pet-parents. This is a family owned and operated business, which I like. And, it was truly immaculate which really impressed me. The dog's hang it in "size appropriate yards" during the day and they all seem to enjoy it. We are planning a longer trip and our little babies will be staying here.