Made an appointment for 2:15 waited for about a half hour and walked out after seeing them take a walk in before me and hearing one stylist bragging about how much weed she smokes. Don't need stoned people with clippers and scissors near me, thanks. I can't say how their haircut skills are because I didn't want to wait any longer and left as two stylists became free but just sort of stood around and didn't acknowledge me at all. Not a "hey you're next" or even "Hi, welcome." It's clear this location has some severe customer service issues and I would not recommend going there if you both value your time and your money. I know I won't ever attempt to go there again. Really disappointing since I use Supercuts pretty frequently, however I had to try this one since I moved and it seemed more convenient. Guess not!