rev:text
| - Came in around 6:20 maybe (darn, just missed happy hour!) and asked the hostess for her opinion: we had a show to catch at 7:30, would we have enough time to eat here or should we go somewhere else? She said we'd be fine and that it usually takes 45 minutes so we got seated.
We asked our waitress about the Yelp deal that gives you a free appetizer with order of an entree and she said she'd have to check with her manager first because they might only accept printed coupons. C'mon hon, it's a deal that you get from checking in on Yelp with your mobile phone, if you expect people to print this out then I'm going to yell at you. So when she comes back she ends up saying that she thinks it's okay but another waiter is taking over our table so when we pay, we can just bring up the deal to him. I ordered the chicken quesadilla appetizer and BF got one of the sandwiches (I think chicken) with sweet potato fries upgrade. Then we waited and waited and waited. Our waiter had already refilled our water glasses twice and then as we continued to wait, I think he just started to avoid our table altogether. At maybe 7:10 I finally just stopped him and asked how much longer our food would be and he said he would check. He came back with our food and I asked for the check and had to ask about the Yelp deal all over again.
BF's order did not have sweet potato fries, no way did we have time to exchange it though. As irritated as I was, when we began to eat it was kind of like "okay, well this is pretty yummy.." That's pretty much the only thing saving them in this review because I'm still so irritated by the communication between workers and the service overall. Yes they were friendly but geez. The hostess knew we were in a rush but never bothered to let our servers know? And when you switch out servers you should be updating the server replacing you about anything regarding the table, don't tell the customer to re-explain something to the new server. I understand our situation was a little different because we were in a rush to begin with but if we were going to wait that long just to receive the food, I would've appreciated being told at the door that I should consider eating somewhere faster.
Most dishes are overpriced but the Yelp deal did make it worth eating there so thanks Yelp! Rather unpleasant experience but the food was not to blame
|