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  • This place was terrible!! I just moved to this side of town and I was searching for a new nail place. I found them on Yelp and was so impressed with the comments that I had to try them. There were numerous issues: 1. I called for an appointment and still waited almost 40 minutes past my appointment time...even though I arrived 10 minutes early. 2. I started with the owner, Michelle. She did a fantastic job on two of my nails. Then two regulars came in...who had appointments and she left me to go with one of them. Hardly the way a new customer should be treated...especially if you want them to be a regular. 3. I was handed off to someone with very little to no experience. He was so unaware of what was happening that he tried to use the dremel to file down my nails that had already been filed down because he thought there was already acrylic on them. His hands were shaking...and he didn't listen when I asked for the acrylic to be thin. My nails ended up being very lumpy and very thick. The straw that broke the camels back was when he picked up the dremel and immediately hit my cuticle. I backed up and stated I would wait for Michelle to finish with her customer. 4. Michelle immediately stopped what she was doing to finish up with me. She did what she could to smooth out the ridges and lumps and make the nails as thin as possible. I did have to ask her to go over my nails with the gel twice because she was missing the top corners...and I had to ask her to smooth some lumps and the unevenness of the acrylic. That is something I don't think I should have to ask for. She should be able to see where gel or polish is missing and correct it herself. Instead, I felt like she was in a hurry to get me done and she didn't care. 5. Overall, I considered going back after all that...but today I've noticed the gel is cracking and chipping...not to mention, she didn't file the side edges of my nails and now they are growing out and lifting. Poor quality for sure. Not worth the $30 I paid.
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