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  • I have had two amazing experiences creating beautiful custom pieces! My first experience was just over a year ago at the Kensington location (now closed) with Britt who went above and beyond to help me create a personalized charm bracelet for my birthday. The next time I was at the store was at the location on Ossington (both locations were/are gorgeously designed!). On this day the store was in the middle of a workshop and the woman working in the store told me that I would have to wait for the workshop facilitator before I could receive support creating a piece. I was a bit taken aback that the person working at the store could not help me herself considering she is employed at a jewellery store, nevertheless, I waited. By the time the workshop ended, I was informed very politely by the workshop facilitator that the store was about to close so she would not have time to help me. I left wondering why the woman working at the store could not have told me that earlier and if not for the nice interaction I had with the workshop facilitator, I probably would not have come back. I returned this afternoon to create my second piece and was happy to find the same workshop facilitator working at the store (I learned her name is Willo!). She spent nearly an hour with me to help me create a new necklace which I absolutely love! Both Britt and Willo were incredible at providing recommendations and supporting me throughout the process! I highly recommend for individuals looking to buy or create beautiful one of a kind jewellery.
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