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| - The food is okay but service can improve, A LOT.
FOOD (first order)
1) Catfish Basket with Fries (Med heat) $10: Best thing! The basket comes with large pieces of fried catfish. They taste amazing, tender, and extremely moist ^_^ The fries are crisp on the outside and soft on the inside (my fave way to eat it!). The Med seasoning is a dry season and was pretty good as it had a teeny tiny kick but you can still taste the food.
2) Gumbo with rice $6: Dont get this item. Totally not worth it!! The gumbo was pretty bland that I had to put in a ton of Tabasco to make it taste like anything. They barely give you any rice (please see the Service note below).
3) 2 lb. Crawfish (She-Bang seasoning and Med heat) $10/pound: When the bag was first placed on the table, all you see are super large crawfish soaking in a bath of liquid yumminess. Then you grab one and is let down that there isn't even a small kick to the Med heat. And the more you dig in, the more you notice the crawfish are smaller and smaller. Yes i understand that it is still by weight so its not like you're getting cheated... but I want big ones and that's that!!
FOOD (2nd round of orders):
1) Chicken Tender with Fries (XXX heat) $7: The chicken tenders aren't anything special and the pieces are not large (but at least they weren't small lol). Same fries except the XXX seasoning was all heat and no taste.
2) 2 lb. Crawfish (She-Bang seasoning and XXX heat) $10/pound: So i should have explain their heat level earlier - the XXX is suppose to be the hottest one as its stated on the menu "Cant feel my mouth" and the level right above that is the Med... They need to figure out something to go in between the Med and XXX. The XXX was indeed spicier then the Med but if you're a restaurant you should know that a hot level should still mean you maintain the taste of your food!
There was so much cayenne/chili pepper in the dry XXX heat that you couldn't taste any of the food. All you get is a coating of dry power that overwhelm your taste buds.
I would like to make a point that is probably not that important but for me I feel like its something worth noting... They only give you one corn when you purchase at least 2lb. bag of crawfish. Which is fine... but where is the potato!?!? Yes I know this isnt Hot n' Juicy... but where is it!?!?!
SERVICE:
Where should I start... So our server didnt introduce himself so i'm only assuming his name is Spencer since it was on our check which may not be correct since half way through another waiter assisted us.
He wasnt really friendly as we had to ask about pricing for everything. I'm sorry, if I'm inquiring about pricing, wouldn't you assume i would like to be inform and you should be nice to let me know instead of me having to pull teeth????
Our waiter talked my fiance out of ordering the XXX the first time around, which is
fine and we took it as friendly advice. However, when we got our Med heat orders we wanted something spicier, we asked if we can get a small side of the dry XXX seasoning so we can get more kick. We were told he cant do that but if we wanted to order something else such a side order of corn, I can get the corn in a big soaked with liquid XXX sauce... great so if I want to season my food to my liking, you're going to make me buy more... right... This annoys me the most since he was the one convincing us not to order the XXX in the first place.
Anyway moving on... I ordered the Gumbo with Rice and I didnt get gumbo with rice. The whole reason for going to Boiling Crab was cause I was craving rice with lots of sauce! And what could satisfy my craving for saucey rice?? Gumbo! but nope, didnt even hit the stop. I had to stop another waiter and tell her that I didnt get my correct order. Instead of just bringing me a cup of rice, she takes my whole cup back to the kitchen and comes back with it...when i get my cup back, it looked like someone took 1 spoonful of rice and dumped it in. I didnt realize rice was such an expensive item that I cant even get more than 1 spoonful.
So after all this interaction, our waiter comes by and ask us how we were doing. My fiance being the nice guy that he is says everything is great where I said things werent so good. I'm pretty sure our waiter thought I was being sarcastic since my comment came after my fiance and it assume it was though "oh its awful but i'm still stuffing my face that's its obviously amazing food"... nope, I didnt say it like that or mean it like that. He just walks off like nothing happened.
So i'm writing this review a few hours after my visit to Boiling Crab... and in our group only three of us had their "fresh" crawfish... and now all three of us arent feel so well.
That sums up my extremely delight experience and will never stop back in that place and any of their other locations. EVER.
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